ttk99 Privacy Policy — Your Data, Protected

When you register and use your ttk99 account, we collect the following categories of personal information:

• Registration data: your name and registered Bangladesh mobile number, which serves as your primary account identifier and OTP verification channel.
• Identity verification documents: where required for KYC compliance, documents such as a national ID (NID), passport, or other government-issued identification may be requested.
• Financial data: records of deposits and withdrawals made through bKash, Nagad, Rocket, Upay, or card networks, including transaction amounts, timestamps, and associated mobile wallet numbers.
• Gaming activity data: game sessions played, bet amounts, win and loss records, bonus usage, and session timestamps — used for account integrity, responsible gaming monitoring, and service improvement.
• Communications: records of any messages sent to our customer support team, including support request content, timestamps, and the resolution outcome.

We also collect certain technical data automatically when you access the platform:

• Device and browser information: device model, operating system version, browser type, and screen resolution — used to optimise the platform experience for your specific device.
• IP address and network information: your IP address and mobile network operator (e.g. Grameenphone, Robi, Banglalink, Teletalk) — used for fraud prevention, geographic access controls, and platform security.
• Session and usage logs: pages visited, features accessed, and time spent on the platform — used to improve navigation, identify technical issues, and monitor for unusual activity patterns.

When you make a deposit or withdrawal on ttk99 using bKash, Nagad, Rocket, Upay, or a card network, the transaction is processed through the relevant third-party payment provider. ttk99 records the transaction reference, amount, timestamp, and the mobile wallet number or masked card number associated with the transaction. ttk99 does not store full card numbers, card security codes, or full bKash/Nagad PIN details — these are handled directly by the respective payment provider under their own security standards.

All financial records held by ttk99 are retained for a minimum period required by applicable financial regulations and anti-money laundering obligations. These records may be disclosed to law enforcement or regulatory authorities where required by law. ttk99 uses these financial records solely to service your account, resolve disputes, and comply with legal requirements — they are not used for any commercial profiling or marketing purposes.

ttk99 does not sell, rent, or trade your personal data to any third party. We share information only in the following limited and necessary circumstances:

• Payment processors: transaction data is shared with bKash, Nagad, Rocket, Upay, or card network processors solely to execute the deposit or withdrawal you have initiated. These providers operate under their own privacy policies and security standards.
• Legal and regulatory authorities: where ttk99 is required by law to disclose information — for example, in response to a lawful request from Bangladesh law enforcement authorities, a court order, or a regulatory body — we will comply. We will notify you of such disclosure where legally permitted to do so.
• Service providers: trusted technical partners who assist in platform operation (e.g. hosting infrastructure, security monitoring, or fraud detection services) may process data on our behalf. These partners are bound by confidentiality agreements and may only use data for the specific purpose for which it was shared.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of ttk99's business, your personal data may be transferred to the successor entity as part of that transaction, subject to the same privacy protections described in this policy.

Under no circumstances does ttk99 sell your personal data to advertisers, data brokers, or any commercial third party for marketing or profiling purposes.

As a registered player on the ttk99 platform, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected] with your registered mobile number and a clear description of your request:

• Right of access: you may request a copy of the personal data ttk99 holds about you, including your registration information, transaction history, and any KYC documents on file.
• Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. Certain data (e.g. your registered mobile number) can be updated directly within your account settings.
• Right of erasure: you may request deletion of your personal data, subject to our legal obligations to retain certain records. Where data cannot be deleted due to legal retention requirements, we will suppress its active use and inform you accordingly.
• Right to restrict processing: you may request that we temporarily stop using your personal data in certain ways — for example, while a dispute about its accuracy is being resolved.
• Right to object: you may object to our use of your personal data for any purpose that is not strictly necessary for the operation of your account or compliance with our legal obligations.

ttk99 will acknowledge all data rights requests within 5 business days and will endeavour to fulfil them within 30 days, subject to identity verification and legal constraints. Where a request cannot be fulfilled in full, we will explain the reason in writing.

The ttk99 platform is strictly for adults aged 21 years or older. ttk99 does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on ttk99, please contact us immediately at [email protected] so we can investigate and act accordingly. Parents and guardians are encouraged to use device-level parental controls to prevent minors from accessing online gaming platforms.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ttk99 handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Support email: [email protected] (plain text only — not a clickable link). Please include your registered Bangladesh mobile number and a brief description of your privacy query to help us assist you promptly.